Preparation of the orders
We take a very big care in the preparation of the orders, most of our products being very fragile.
The orders registered(recorded) from Monday to Friday before 11:00 am, are generally sent the same day.
We communicate you at the end of the day the number of follow-up of your parcel. You will receive him(it) under 24h / 48h in France according to the carrier, 2 in 5 days in Europe.
You can choose between several carriers:
The Post office Colissimo followed (in case of absence: pending putting in post offices)
GLS (in case of absence: presentation(display) of the parcel second time, then return to the sender).
New from October 1st, 2012:
By joining with Mondial Relay, GLS France will have, from October 1st, 2012, a new choice of alternative(alternate) delivery to the private individuals, thanks to a network of 4 200 points relay in all France.
Having put down(deposited) a calling card to the absent addressees, the deliverers can deliver parcel in a point relay unless 10 km of the address of the addressee!
From September 3rd, 2012, two experimental agencies, Limoges and Toulouse, will test the launch phase of this solution.
UPS (in case of absence: presentation of the parcel twice, then return to the sender)